due to the holidays, please expect longer than usual shipping times.
Due To The High Volume Of The Holidays, We Are Not Accepting repairs Until After The New Year.At That Time We Will Only Be Repairing Items That Have Been Purchased Within The Previous 6 Months Of Purchase.
RETURNS AND EXCHANGES WILL NOT BE PROCESSED UNTIL THE NEW YEAR!All products must have original tags and must not be worn in order to exchange
Rings:Please download and view the sizing charthere.
Returns and Exchanges
Karen Lazar Design offers size exchanges on the original style(s) purchased. Items on sale are not eligible for exchanges. If you would like to purchase a different style than your original purchase, please reach out to us at firstname.lastname@example.org.
To initiate an exchange, please click here. You will be sent a USPS label or given the option to exchange in person at our Los Angeles Showroom (free of charge).
Your exchange will automatically be placed in our system once your return is in transit and scanned in by USPS. You will receive a new order confirmation email and shipping updates as soon as the package arrives at our office.
Please note there is a $10 restocking fee. You have 30 days from when the initial order was placed to initiate an exchange.
Please contact us directly at email@example.com if you would like to make an international exchange. Costs may vary.
RETURNS & STORE CREDIT
We do not allow full refunds. Karen Lazar Design offers store credit on all full price merchandise. Click here to initiate a return for store credit.
As soon as your package is scanned in by USPS, you will be sent a gift card code to use when placing a new order.
Please note there is a $10 restocking fee that will be deducted from your store credit total. You have 30 days from when the initial order was placed to initiate a return for store credit.
All items marked "Special Promotion" are not eligible for exchanges, returns for store credit, or refunds.
Our Fine Collection is Final Sale.
All items MUST have original tags and be unworn to be eligible for exchanges and returns for store credit.