FREQUENTLY ASKED QUESTIONS?
Karen Lazar Design Yellow Gold and Rose Gold bracelets are 14K Gold Filled, with other metals inside.
(No Nickel Used) Our Sterling Silver bracelets are made with Sterling Silver.
Our 14K Yellow Gold and 14K Rose Gold filled beaded bracelets will not tarnish. You may wear them in the shower, while working out, in the swimming pool or ocean, as well as while sleeping.
Sterling Silver tarnishes naturally with the oils and acids in your skin, wearing them in chlorinated water or exposing them to other chemicals, will expedite the oxidation.
Our bracelets will have minimal stretching, if you are gentil putting them on and taking them off, one at a time.
Never yank them off or pull them away from the hand while removing. We like to call it “Peeling them off your hand, one at a time.”
To facilitate a quicker turnaround for the size and style you love, we are offering Store Credit, with which you may place a new order
We will happily issue a store credit of your unworn, full priced items with original tags attached within 7 days of purchase.
Please see our Return Policy.
Our rings fit true to size. If you are between sizes, we suggest sizing up as they are strung on an elastic cord same as our bracelets.
The bracelets are strung on a delicate jewelry elastic cord. They are not like a rubber band, but easily stretch over your hand to be fitted. The gemstones are on a slightly stretchier cord and worn the same way as the classics.
There is no clasp.
In the unlikely event that your piece breaks or needs a restring, we do offer repairs! The first 90 days are on us—given that you have a majority of your beads and stones. Thereafter, a small service fee starting at $20 will be charged, and the client will be responsible for shipping fees. This of course changes on a case by case basis.
If your piece was purchased 1+ years ago, is missing gemstones or a significant amount of beads, we may consider it beyond repair. In this case, we will politely request the piece to be shipped back to you.
If a repair is needed on a piece from our Fine Collection, we will handle this on a case by case basis as well.
Please contact us at firstname.lastname@example.org with your name and order number to initiate the repair process. Please note that authorized repairs / restrings may take a minimum of 2-4 weeks to complete.
Repairs / Restrings are only done on jewelry purchased within the last 6 months.
Bracelets that are missing beads or gemstones cannot be repaired.
Please email Customer Service to request a Return Authorization.
Once approved you will receive an RA#.
Authorization Repairs / Restrings may take a minimum of 3-4 weeks to complete.
Repairs/ Restrings shipped to us without RA# will NOT be accepted.
If your item is over 6 months old you must email us at email@example.com to find out if is eligible for repair.
We start at age 5 for the safety of the child.
- Do not pull or yank your bracelets
- The elastic is for easy on and off
- Please put on and take off one at a time
- Rolling On - touching your hand the entire time never stretching more than the widest part of your knuckles "thumb to pinky"
This will ensure your bracelets stay nice and fitted.
The gemstones are on a slightly stretchier chord - Most people wear same size as classics