Repair Policy

  • Repairs / Restrings are only done on Jewelry purchased within the last 6 months.
  • Repairs begin at $20.00 per bracelet, and this price is subject to change depending on the amount of missing beads or gemstones. 
  • Please email Customer Service to request a Return Authorization. Once approved, you will receive an RA# & an invoice upon our retrieval of the piece.
  • Repairs/ Restrings shipped to us without RA# will NOT be accepted.
  • If your item is indeed over 6 months old, please email us at karen@karenlazardesign.com to find out if your item is eligible for repair.
  • Authorized Repairs / Restrings may take a minimum of 2-4 weeks to complete.
  • We do not repair Rings at this time. 

Thank you for your understanding!