- Repairs / Restrings are only done on Jewelry purchased within the last 6 months.
- Repairs begin at $20.00 per bracelet, and this price is subject to change depending on the amount of missing beads or gemstones.
- Please email Customer Service to request a Return Authorization. Once approved, you will receive an RA# & an invoice upon our retrieval of the piece.
- Repairs/ Restrings shipped to us without RA# will NOT be accepted.
- If your item is indeed over 6 months old, please email us at firstname.lastname@example.org to find out if your item is eligible for repair.
- Authorized Repairs / Restrings may take a minimum of 2-4 weeks to complete.
- We do not repair Rings at this time.
Thank you for your understanding!